1. Orders processed timely after the payment verification.your order will be shipped in the promised time.
2. We only ship to confirmed order addresses. Your order address MUST MATCH your Shipping address.
3. The images shown are not the actual item and are for your reference only
4. SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday season.
5. If you have not received your shipment within 30 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction!
6. Please note that buyers are responsible for all additional customs fees, brokerage fees, duties, and taxes for importation into your country. The shipping cost or the item price does not include any import taxes, and buyers are responsible for customs duties.
7. We are not responsible for the delays caused by the customs, import duties, taxes or other customs charges.
8. If buyers required ,we usually declare Gift or Sample at price USD20-30/pc .you can also note us your suggestion in order
Return & Refund:
1. Please offer the proof of videos or picutres within 7 days after you receive defective products. The problems will be solved with refund or replacement. If this item is in your prossession more than 7 days, it is considered used and WE WILL NOT ISSUE YOU A REFUND OR REPLACEMENT. There are no EXCEPTIONS!
2. All Returned items MUST BE in the original packaging and you MUST PROVIDE us with the shiping tracking number, specific reason for the return and your order number.
3. We will refund YOUR FULL WINNING BID AMOUNT, upon receipt of the item in its original condition and packaging with all components and accessories included, after BOTH Buyer and Seller cancel the transaction from shopweb. OR, you may choose to have a replacement.
4. Below situation does not supports refund policy:
1) Clients ordered wrong products.
2) Products damaged artificially by clients.
1. Buyer’s early confirmation will be highly appreciated after receiving the items.
2. Since your feedback is very important to our business’s development, we sincerely invite you to leave positive feedback for us if you are satisfied with our product and service. It’ll just take you 1 minute,but this 1 minute has the extremely vital significance to us.
3. Please contact us before leaving any negative or neutral feedback. We will try our best to leave you a wonderful and happy shopping experience in here.Thank you for your understanding!
You agree to all of the above-listed policies upon ordering on shopweb!