1. What can I do if the shipping is too slow ?
Please pay attention to the tracking information after order .
If the time is going to run out , you can ask us to extend the protecting days for you or ask for a refund .
Please do not let the time run out and do nothing , or you will not be able to open dispute even if the goods cannot arrive on time .
2. Is there any color difference with the product ?
Normally there is no color difference .
Several products may have a little color difference .
It may be caused by some other reasons such as color reflection in the mo-nitor , lighting ,background etc .
And there may also be some color difference when the clothes is producting .
If you really care about such problem , please ask us about the clothes you like before making an order , we can take photos for you .
3. Why is the product not as good as it looks in the picture ?
Dear friend , in order to lose weight in air transport , we have to remove cardboard and pins .
So the item you receive may not look like in the pictures , it might be wrinkle after a long shipping .
Please wash and iron it before your first wearing , it will look much better on you .
But if it’s quality problem , please feel free to ask us for help , we would like to solve the problem together .
4. I’m really unhappy , I have come across a quality problem , would you compensate me ?
We will check every clothes carefully before sending out , but we may neglect some problems .
A wrong size , a wrong color , color difference , a broken pocket , fabric not as description , stain spot or anything else .
If you come across such problems , please feel free to contact us .
If it’s our fault , we would like to compensate you .
We will refund you by PayPal , dispute or coupon , or we can send you a present .
5. I’m dropshipping , can you provide me with discount , can you send me product picture and wideo without your logo ?
Of course we will do our best to provide what you need and make your customers satisfied .
Please feel free to contact us and tell us more about your bussiness .
6. Why is the down jacket not that warm in the winter ?
All our clothes are made in China , so they are made for the seasons in China .
If the winter in your country is much colder than that of China , you will not feel warm in it .
Maybe you can wear a sweater inside .
If you can consider about such problem in advance , you will make a better choice .
7. Why do I see a belt in the picture but you don’t send me one ?
Sorry to make you confused , but we just sell the pants , the belt is just for decration when taking the picture .
We will improve such problem by uploading new pictures without belt in the future .